What is your service area?

An approximately 75 mile radius from each of our seven locations: in New Mexico (Las Cruces, Albuquerque, Santa Fe, Farmington, Rio Rancho), Texas (El Paso) and Colorado (Durango). Visit a window and door showroom in our Las Cruces, Farmington, and Rio Rancho locations.

How are your crews trained?

We ensure and certify that all of our window and door installers are properly trained — both by window and door manufacturers of the brands we carry, by the AAMA, and by our corporate parent, GMS. We are committed to your satisfaction with your new windows and patio doors and warranty our installation for one full year.

For general building supplies deliveries, we train and certify all of our operators in-house so that they are prepared to safely deliver materials to your jobsite. We hold weekly training sessions on safety for all of our employees, and we even offer a safety incentive benefit program for our stockers and warehousemen.

What type of fleet do you have?

For windows and patio door projects, we utilize specially equipped work trucks with racks designed to safely transport windows and doors. We also have several service vans for use when servicing and repairing windows and patio doors after the installation. We stand behind out work.

For general building supplies deliveries, Chaparral Materials has a large fleet of flatbed trucks (some with portable forklifts) as well as boom trucks (for multi-story projects).

Is there a truck near me?

Our delivery fleet is dispatched from multiple locations around the region. So yes, chances are there is a truck near you!

What types of commercial deliveries do you provide?

We can deliver your materials using walk ups, walk downs, elevator roll-ins, buck hoist and high rise cranes.

Do you perform site inspections?

Yes. For windows and patio doors projects, in-person inspections and site visits are conducted throughout the project. First, we will visit to take precise measurements and inspect the installation area where the work will take place. After installation, we inspect the completed work to ensure it up to plan, code, and our high standards. In addition, we will inspect the installed products for any warranty or repair needs.

For general building supply deliveries, we regularly perform pre- and post-delivery inspections of jobsites to check safety, stocking conditions, equipment, and quality control.

Do you deliver to residential sites?

Yes. For windows and patio doors projects, Chaparral Materials will deliver your windows and/or doors, or have them direct-shipped from the manufacturer to your location, whichever is more appropriate or preferred for your project. Chaparral Materials can install your windows and patio doors, too.

For general building supply deliveries, we use off-road drywall carts for sand and grass, and we can pre-deliver your drywall before your installation if you need them. We can also perform on-site delivery access evaluations.

Can you special order a product for me?

Yes. For windows and patio doors projects, we custom order your windows and doors to fit the precise specifications of your existing home, remodel plans, or new constructions plans. We carry windows and patio doors from the top manufacturers with many specialty options in the areas of style, materials, energy efficiency, colors, impact resistance, weather resistance, and more. A Chaparral Materials Window and Patio Door specialist will help you select the best windows and patio doors for your home and budget.

For general building supplies, we can order many specialty products like Fry Reglet aluminum trim, Armstrong Axiom ceiling systems, USG Compasso, FRP panels, and a variety of tools and fasteners. If you need an item that you don’t see at our yard or on the website, let us know and we’ll help get it for you.

Can you help me with my product warranty?

Absolutely! We can assist you with manufacturer warranty issues and manufacturer representation when necessary. We want you to be completely satisfied with your purchase.

What types of steel framing do you carry?

We stock 25 gauge to 16 gauge steel framing in a variety of lengths. We also offer full manufacturer support for all technical and engineering aspects of our steel framing and accessories.

Are you OSHA compliant?

Yes. We believe nothing is so important that it can’t be done safely. We are committed to full compliance with OSHA and DOT laws and regulations, and we conduct regular jobsite visits to check for crew compliance.

Can I pick up an order myself at a yard?

Absolutely! Customers can call orders in advance, or they can visit our showroom and speak directly with an employee about specific needs.